Delete your account.

Delete it yourself, in the app

1. Open QRSprint and sign in.
2. Go to Profile.
3. Tap Delete account.
4. Confirm. It happens immediately and cannot be undone.

Or ask us to do it

Email founders@qrsprint.com from the address you signed in with and ask for your account to be deleted. We do it within 48 hours and reply to confirm. If you write from a different address we will ask you to verify the account first, because otherwise anyone could delete anyone's.

Delete some data without closing your account

Deleting a single tag in the app immediately removes that tag's profile, its emergency contacts and its entire scan history, and leaves the rest of your account alone.

What is deleted

Deleting your account removes, immediately and permanently:

• Your account: name, email address, phone number, sign-in methods
• Every tag profile you created: owner name, contact numbers, email, address, photo, custom message, and any emergency contacts, blood group, allergies, medical notes or doctor details you had added
• The full scan history of your tags, including scan locations
• Your call and message history: call records, scanner messages, photos and voice notes sent to you
• Your saved QR codes and their scan statistics
• Push notification registrations for your devices
• Any plan entitlements on the account

What is kept, and for how long

• Your physical tags, as blank stock. The sticker or standee you bought keeps working as an unclaimed tag, with nothing of yours on it, so you or whoever holds it can set it up again. If you would rather the code was retired completely, say so in your email and we will delete it outright.
• Order and payment records. Indian tax law requires us to keep invoices for purchases, so an order record survives with the name and address used for that order. Kept for 8 years from the end of the financial year, then deleted.
• Encrypted backups. Deleted data stays in rolling database backups until they age out, which takes up to 30 days. Backups are never used to restore a deleted account.
• Anonymous counts. Aggregate numbers such as how many scans happened in a month. These contain nothing that identifies you and are not deleted.

One thing worth knowing first

Once a tag is released, anyone holding that physical sticker can claim it. If a tag is lost or out of your hands, delete that tag on its own before deleting your account, or ask us to retire the code.